Steps Ahead
Mosaic Smart Data and Limeglass drive digitisation of research and analytics for banks
Limeglass delivers hyper-personalised research information on Mosaic’s data analytics platform.
Mosaic Smart Data (Mosaic), the real-time capital markets data analytics company, and Limeglass, the financial research innovation company, have formed an alliance to enable banks to unlock the value buried deep within the research reports associated with the transactions their clients are involved in.
Both Mosaic and Limeglass are backed by J.P. Morgan. The bank invested in each company following their graduation from its In-Residence programme for fintechs and has subsequently deployed their platforms.
Mosaic’s platform is the first real-time guided analytics tool for capital markets performance. The integration of Limeglass’s technology will enable Mosaic users to benefit from the goldmine of research to which they have access, but which – until now – they were unable to fully leverage because of the time required to sift through it all.
For banks’ sales and trading teams, Mosaic acts as a GPS to navigate the fixed income, currencies and commodities (FICC) markets by aggregating all transaction data from across the organisation as well as external sources, normalising it and applying advanced AI and machine learning tools to extract actionable insight from it. Through its alliance with Limeglass, it now applies this same approach to research.
The volume of financial research, and the lack of innovation in how it is delivered, means that market participants can spend many hours searching through emails to find information on the trades they are considering. Even worse, clients may never discover key research pieces that could be critical to their investment decisions. Against this backdrop, recent research from Celent found cloud-based data analytics technology will be the top investment priority for CIOs between now and 2025.
By digitising and atomising research information, Limeglass enables traders and salespeople to quickly read all the relevant paragraphs within their research library without having to sift through entire documents one-by-one, saving a considerable amount of time and effort. Mosaic users can simply search for a keyword – for example a specific asset such as ‘gilts’ or ‘bunds’ – and with a single click they will see only the most relevant research paragraphs related to their search.
The net result for the bank is their staff have longer, more meaningful and hyper-personalised conversations with clients that ultimately lead to deeper relationships and more profitable trades. A global bank that deployed Mosaic across its front desk recently reported that its sales team had made 20% more calls, had 22% longer conversations with clients, and this had resulted in significantly more volume seen and executed.
Matthew Hodgson, CEO and founder of Mosaic Smart Data, said: “We built our platform to enable banks to answer three business critical questions: what is happening in the markets that they should pay attention to, why it matters and what action should be taken to seize the opportunity. Research is a key resource when it comes to answering these questions, but as with data, it is often in a format that is woefully unfit for purpose, and traders and salespeople lack the tools to aggregate it and analyse it at the speed their roles demand. The alliance with Limeglass is a natural fit as we share a common goal of helping banks make better use of the huge volume of information produced by their organisations to benefit their clients”
Rowland Park, CEO and co-founder at Limeglass, said: “The Mosaic Smart Data and Limeglass alliance is adding to the relationship between bank sales teams and their customers through personalising services, targeting information, ideas, opportunities which really take into account the individual need, interests and past behaviours of the customer. In short, by providing personalised, relevant research, banks can demonstrate they understand their client.”
Stephane Alex, Head of the Global Customer Marketing Group at MUFG, said: “In the race to provide clients with the most relevant and customised insights, the most natural link is between understanding the client’s transactions in real time and the firm’s research most relevant to that activity. By leveraging the full breadth of the firm’s institutional data assets and utilising forward-thinking technology, salespeople are now able to understand their clients’ top priorities and also provide hyper-personalised research directly relevant to them. This is what client experience and engagement is all about.”
